Where are you located?
We are in Lagos, Nigeria.
What is your turnaround time?
- Our standard processing time is 1-3 business days, excluding holidays & weekends.
- If there is a delay with your order, we will contact you with alternative options.
- If you require your order to be shipped immediately, please contact us via the green chat button or email us at info@justappliques.com
What is your shipping time frame?
- Lagos- 2 business days
- Interstate (Nigeria)- 2-4 business days
- International- 10 business days
- Business days are counted from the day your order is shipped, excluding weekends & holidays.
What if I require urgent delivery within Lagos?
Urgent deliveries are subject to additional fees and availability. Please contact us via the green chat button or email us at info@justappliques.com before placing your order if you require urgent delivery.
Can I make changes to my order once placed?
We can accommodate your request if your order has not been processed. Please contact us via the green chat button or email us at info@justappliques.com
Do you take custom orders?
We can accommodate custom orders with a minimum order quantity of 200pcs. Contact us via email us at info@justappliques.com for requests.
How do I care for my garments?
- We would advise hand washing or a mild cycle wash with a mild detergent.
- Air dry or dry at a warm temperature.
- Use protective cloth when ironing. Hotfix appliques are reactivated when ironed.