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If after you receive your order, something does not quite work out, we can accept a return/exchange if the following conditions are met:

  • To start your return/exchange process, please contact us via email or the green chat button for authorization and return address.
  • Items delivered in Lagos must be get to us in 2 business days.
  • Items delivered interstate (Nigeria) must get to us in 4 business days.
  • Items delivered internationally must get to us in 10 business days.
  • The item/items must be in our possession within the above time frame to qualify.
  • Any item/items returned for credit are subject to a 15% re-stocking fee.
  • Items exchanged for equal or greater value are not subject to a re-stocking fee.
  • Returned Items will be inspected and must be returned in original packaging and condition.
  • Customer pays for the shipping charges to get exchanged items shipped out to them.
  • Packages returned without prior authorization will not be accepted. Please reach out to us before starting the return process.
  • All items purchased on sale are not eligible for return/exchange.

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